FAQ

How can I best take care of my garment?
To to extend the life of your garment I recommend turning it inside out prior to machine washing in warm/cold water and hanging to dry. If something happens and your vinyl is peeling after one or two washes, something isn't right and please contact me! For tie dye prints please take caution on the first few washes as these are hand dyed pieces and even though they are put through a cleanse cycle some dye leeching can still occur. Wash with darker colors or by itself for the first few washes. As is the nature of hand dyed pieces, some fading may occur over time.

How much is shipping?
Shipping is charged as a flat rate of $15 through Canada Post within Canada and the US. Local pickup is available at our acreage 7 minutes north of Spruce Grove. Any customs fees for international shipments are the responsibility of the purchaser.  

Sizing

 Zip Hoodie Sizing:

 

What is your return policy?
Due to the custom nature of my items, I only accept returns in extenuating circumstances. Please contact me with any issue you have! 

Can I place a custom order or bulk order?
Custom and bulk orders are available at certain points in the year and are dependent on my schedule. Please email me if you are thinking about a bulk or team order: hello@theyegequestrian.com

I love your designs, can I copy it?
Please do not copy my designs for personal or commercial use. I work very hard on the designs I do myself and pay designers a fair living wage for their talent and time. So please do not steal my work. 


Other questions not answered here? Please contact me Hello@TheYegEquestrian.com